14 comments

I recently attempted to try the new ECIG instead of tobacco cigs and bought a "starter kit" from a rip off company "so called" DRAGONFLY ECIGS and they sent me a box of junk that didnt work at all and the USB charger for recharging the battery pack damaged my usb port and almost smoked my computer, to make a long story short i demanded a refund from them and at first they stated that they cant because it was used, wtf,lol. of course it was used, They finally said to send it back and they would refund part of the kit, well its been over 2 weeks and nothing !

then after i e-mailed them 3 times they finally responded and said they will honor my refund after they get their kit back, so now their lying and saying they never got it back even after i sent it certified via USPS and they signed for it. Im not done with these online crooks yet though cause they, or him is gonna be out of bussiness soon cause im gonna blog the heck outta these scammers until my fingers bleed and also i am contacting the police and their local BBB just for starters, DO NOT BUY ANYTHING FROM "DRAGONFLY ECIGS !

based in Plano Texas ! they got 90.00 dollars of my hatrd earned coin and im not goin down litely !!!!!!!!!

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Anonymous
#1084461

Did the same to me.

Anonymous
New York City, New York, United States #751410

NEVER Purchase/Buy From http://www.dragonflyecigs.com

THESE PEOPLE ARE ***, DONT BUY FROM THEM!!

They sent my 100$+ package without delivery confirmation, now its lost and they wont do ***! The Manager damon was a total *** too.

Anonymous
Greensboro, Georgia, United States #598548

The only time I haven't ordered from DragonFly is when I wanted Halo juice... but NOW they carry it, plus they're coming out with their own line of specialty juices...

(I don't know if I'm at liberty to discuss that...)

DRAGONFLY is by far the best site for customer services and guaranteed quick/reliable shipping.

I have also sent faulty products back more than once and they're always accommodating. Brad is super nice!

Anonymous
#533946

Wow!!! If Dragonfly did this to even one customer then I will not be doing any shopping with them =(

Anonymous
#459401

IN MY OPINION, DRAGONFLY IS THE BEST. ANYTIME I'VE HAD AN ISSUE WITH ONE OF THEIR PRODUCTS, IT WAS FIXED PROMPTLY.

I CAN HONESTLY SAY, I WOULD RATHER TAKE MY CHANCES WITH DRAGONFLY THEN HAVE TO WORRY ABOUT GOING SOMEWHERE ELSE AND HAVE BAD BUSINESS! :grin

Anonymous
#440793

My experience with dragonfly has been the best by far.

Anonymous
#354754

This guy does know what he is talking about. I ordered the Joye eGo Mega from Dragonfly.What I got was a standard eGo with Mega batteries.

I asked why I got the eGo and not the eGo Mega, they said sorry...and that was all I got from them. Me, being a first time buyer, got taken advantage of and did not get what I wanted. I would have been more than happy to pay extra money for what I wanted. So as far as I am concerned, I will not buy nothing else from them, nor will I suggest to 5 other people that I know and want want a ecig now, to buy from them.

I started buying my ejuice from another web site, we got to talking, they offered to sell me the parts for a Mega, just for the price difference in the eGo and eGo Mega on there site. Now if Dragonfly had done that, I would have been happy.

Drangonfly would not even post my review...I gave the product a good review, except for the carts (hate them), and made it clear that it was a eGo with Mega batteries and not a eGo Mega. So Dragonfly can keep there 10% coupon, I will not order again nor suggest them to my friends.

Anonymous
#341671

This guys dosent know what he is talking about. Dragonfly e-cigs is the only company I have found that will do what it takes to make customers happy, my order got to me the next day and when my atomizer stopped working after 20 days they still stuck to the warrnty and repalced it free of charge.

Anonymous
#238978

Please check out Brand Diablo, They are a wonderful company. If something is not right they make it right, INSTANTLY the CEO is very hands on.

Please dont give up on vaping.

Also please check out E-liquid emporium, they are based in Texas. very cool guy named Clay runs that, he is super awesome if something is off he will fix it.

Anonymous
#234319

I have ordered (3) ecigs from dragonfly and have had a great success with this vendor. The orders arrvied within 2 days and have worked wonderfully.

Anonymous
#196228

I had a great experience with Dragonfly, I found that they actually care about their customer service, are you sure you got the right company? I think you are a bit paranoid as they obviously refunded you for the product that you didn't like. Did they really not take care of you?

Anonymous
#195980

From: Dragonfly eCigs - Sales

Date: Tue, 14 Sep 2010 01:43:53 -0500

To: Bobby Ray Conklin II

Cc: Dragonfly eCigs - Support

Subject: RE: refund

Bobby,

I thought we responded to all your emails, sorry of we missed it. Let us know if we can be of any asisstance. You refund has been issued.

Dragonfly eCigs - Sales - USA

ph: 972.292.8026 | fx: 888.552.0859

www.DragonflyEcigs.com

Anonymous
#195977

From: sales@dragonflyecigs.com

To: hawkeyes@live.com

CC: orders@dragonflyecigs.com

Subject: RE: refund

Date: Fri, 20 Aug 2010 10:10:20 -0500

Bobby,

Our apologies. Please send the affected product back and we will replace. If you like we can send a return envelope (will take a couple of days for rma envelope to arrive) for the batteries, or you can send them directly to us. Let us know what works best for you and we will be happy to send you a RMA envelope. The RMA# is 1935.

Anonymous
#195976

From: Dragonfly eCigs - Sales

Date: Tue, 14 Sep 2010 01:16:01 -0500

To: Bobby Ray Conklin II

Cc: Dragonfly eCigs - Support

Subject: RE: refund

Raymond,

You have been refunded for the kit you returned. Please let us know if you have any questions.

 

 

- brad

Dragonfly eCigs - Sales - USA

ph: 972.292.8026 | fx: 888.552.0859

www.DragonflyEcigs.com



From: Bobby Ray Conklin II [hawkeyes@live.com]

Sent: Monday, September 13, 2010 9:14 PM

To: Dragonfly eCigs - Sales

Subject: RE: refund

I sent the kit back certified mail and you signed for it on Sept. 2nd which is close to 2 weeks ago, i hope your just making a lil mistake and overlooked it somehow and im giving you the benefit of the doubt, i have all reciepts and also copies of postal reciepts so do you wanna try this again ? Heres the attached receipt



From: sales@dragonflyecigs.com

To: hawkeyes@live.com

CC: support@dragonflyecigs.com

Subject: RE: refund

Date: Mon, 13 Sep 2010 23:06:47 +0000

Bobby,

Please send us kit back and you will get refund as soon as we receive it.

Thank you,

Support

From: Bobby Ray Conklin II [mailto:hawkeyes@live.com]

Sent: Monday, September 13, 2010 5:51 PM

To: sales@dragonflyecigs.com

Subject: RE: refund

Brad,

its been awhile and i still have not recieved my refund or any reply to last email.

Thanks

Bobby

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